About Big O's Automotive

Founded in 1977, Big O's Automotive is a family-owned business providing the automotive services and products you need to keep your vehicle rolling near and far. We offer a wide range of services with specialization in engine diagnostics, engine repair, and preventive maintenance for foreign and domestic vehicles.

Feel Good Shopping Local: We believe in giving back to our local communities. Our service center regularly funds sports teams and donates to nonprofits.

Thank You for Your Support!

We're honored to have won the following awards over the years:

Voted ADN's Best Of Alaska Awards
2009, 2010, 2011, 2012, 2013, 2014,
2015, 2016, 2017, 2018, 2020, 2021

Vote KTUU Best of Alaska
2016, 2017, 2018, 2019

BBB Torch Awards Winner
2017

Thank you for your interest in our auto repair shop! We look forward to taking care of your tire and automotive service needs. Until next time, we wish you safe and happy travels!

Big O's Automotive Code of Ethics

• Each employee will have a sense of personal obligation to you, our valued customer.
• We will perform high quality repair and service at a fair and just price.
• We will only use proven parts of high quality, original equipment or better.
• All will exercise reasonable care for your property while in our possession.
• We will always provide price estimates prior to service or repairs being performed.
• We will obtain your prior authorization for all work performed.
• We will employ the most honest and qualified staff, who will excel through ongoing training.
• We will furnish you with an invoice for fairly priced parts, service and repair that clearly identifies any recycled or remanufactured parts.
• We will recommend corrective repair and maintenance service. When this is done, we will prioritize and explain to you which of these are required to correct existing problems and which are for preventive maintenance.
• We will be honest in our prioritization to assist you in budgeting should you need to wait on any service or repair items.
• We will maintain high standards while practicing our profession, and always seek to correct any and all abuses within the automotive industry.
• We will make every effort to contact you if appointments or completion promises cannot be kept.
• We will maintain a system for fair settlement of your concerns or complaints. Our goal is complete satisfaction. To this end we will cooperate with established consumer complaints and mediation activities.

What We Offer at Big O's Automotive

• Tire Selection: Choose from leading brands like MICHELIN®, Firestone, Cooper, Hankook, Toyo
• Automotive Repairs: When your vehicle isn't performing like it should, bring it to Big O's Automotive. We offer a wide range of automotive repair services, including: car battery replacement, belt and hose replacement, brake repair, cooling system services, engine diagnostics and repairs, heating and air conditioning repair, steering and suspension work, wheel alignments, and much more.
• Nationwide Warranty: Drive with peace of mind knowing your qualifying repair is covered through the NAPA Peace of Mind Warranty. It's one of the benefits of choosing your local, NAPA AutoCare Center.
• Preventive Maintenance: Nothing improves the life of a vehicle like regular maintenance. Minimize the risk of running into unexpected repairs while driving when you keep up on vehicle upkeep. Schedule your next lube and oil change, oil filter change, air filter change, spring/winter checkup, and maintenance by mileage service at Big O's Automotive.
• Amenities: Enjoy complimentary coffee and Wi-Fi
• Key Drop: Drop off your car early with our key drop

We’re proud to serve Anchorage, AK, Eagle River, AK, Wasilla, AK, and surrounding areas.